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FAQ's

When will my order ship?
We ship everything from our European Headquarters within 1-2 business days (except weekends, holidays and when the sun is shining )

Do you ship internationally?
We sure do. Please note that international orders take significantly longer for delivery and may be subject to import/value-added taxes that are beyond our control. 

How do I contact someone?
Customer service hours are Monday - Friday: 9am - 5pm GMT Please allow up to 1-2 days for someone to get back to you. We can be reached by either using the 'Contact Us' button or e-mailing us on darklight@darklightapparel.com

What sizes do you do?
All items are available from Small to 3XL, with some lines up to 4XL and fit true to size consistent with most other clothing brands

What if an item in my order is wrong, damaged or defective?
If this happens, please contact our customer service team at: darklight@darklightapparel.com who will try and find a solution for you.
We will need your order number (#12345), a photo of the defective item and a description of what is damaged or defective.
If you received a wrong item, we will need a photo of the barcode on the bag.